Terms of Service

USER AGREEMENT ON THE PUBLIC OFFER

AND GENERAL PROVISIONS

1.1 The following text of the User Agreement (hereinafter - "Agreement") addressed to clients of the Litigation Group (Litigation Group) (hereinafter - "bar association", "Performer").

1.2 This Agreement is an integral part of the previously concluded between the client and the Contractor (hereinafter - Customer) and the bar association of the agreement on the provision of legal (legal) assistance (hereinafter - "Contract")

1.3 The purpose of the Agreement is to determine the terms of payment for legal assistance by the client, to confirm their proper and actual implementation, and to simplify document flow between the parties.

1.4 The terms of this Agreement apply to all types of legal assistance provided by the Contractor to any Customer in accordance with the concluded agreement on the provision of legal assistance, including: providing consultations and clarifications on legal issues, oral and written information on legislation, drafting statements, complaints and other legal documents, representation and protection of the Client's interests in courts, law enforcement agencies, other state bodies, local authorities self-government, organizations of any form of ownership, before individuals and legal entities, as well as other types of legal assistance provided for by the current legislation of Ukraine.

1.5 The customer is considered to have read in advance, fully and unconditionally accepted the terms of this Agreement, if he paid for the services of the Contractor in any of the ways provided for in this Agreement.

1.6 Payment for the services of the Contractor means:

1.6.1 Full and unconditional agreement of the Customer with the terms of providing legal (legal) assistance and this Agreement.

1.6.2 Confirmation by the Customer of the fact that the Executor has properly fulfilled its obligations, unless otherwise stated within the terms and in the manner stipulated by the Contract and this Agreement.

1.7 In the event of discrepancies between the provisions of this Agreement and the terms of the contract on the provision of legal (legal) assistance, the provisions of the contract of legal (legal) assistance shall prevail, but only in the part of interpretation of the disputed provisions.

1.8 The text of this Agreement is posted on the official website of the Contractorhttps://ligro.kiev.ua/. The contractor has the right to unilaterally change the terms of the Agreement by publishing a new version on the website. Changes take effect from the moment of publication, unless otherwise specified by the Contractor.

1.9 This Agreement is governed by the current legislation of Ukraine, namely:

1.9.1 of the Civil Code of Ukraine - in the part of regulation of legal relations related to the provision of services (in particular, chapters 63, 64).

1.9.2 of the Law of Ukraine "On Advocacy and Advocacy" - regarding the specifics of providing legal aid and observing attorney confidentiality.

1.9.3 of the Law of Ukraine "On the Protection of Personal Data" - in the part of processing, storage and protection of personal data of Customers.

1.9.4 Other normative legal acts of Ukraine regulating the provision of legal aid and legal relations between the Contractor and the Customer.

1.10 This Agreement is governed exclusively by the legislation of Ukraine. The Agreement takes into account the provisions of all specified legislative acts in their current version at the time of its application.

II. PAYMENT PROCEDURE FOR LEGAL ASSISTANCE PROVIDED TO THE CLIENT

2.1 Payment for the Contractor's services is carried out in cashless form by transferring funds to the Contractor's bank account specified in the contract on the provision of legal assistance, or through other payment systems notified by the Contractor.

2.2 The Contractor may additionally offer the Customer alternative payment methods, including the use of electronic payment systems, bank terminals or other methods convenient for both parties.

2.3 The choice of the payment method remains with the Customer, unless otherwise stipulated by the contract or separate conditions agreed by the parties.

2.4 The customer undertakes to pay for the provided legal assistance within the terms specified in the agreement on the provision of legal assistance or other agreements between the parties.

2.5 Legal assistance is provided by the Contractor only after full advance payment by the Customer, unless otherwise stipulated by an individual agreement on the provision of legal (legal) assistance. The customer must make payment before the start of providing legal assistance by the Contractor.

2.6 If the individual contract on the provision of legal (legal) assistance provides for post-payment, i.e., after the provision of legal assistance, the Customer is obliged to make payment within 3 working days after receiving the notification of the actual provision of legal assistance in accordance with clauses 3.1.-3.5. of this Agreement.

2.7 The fact of payment is confirmed by the transfer of funds to the Contractor's bank account.

2.8 In the event of non-receipt of funds within the established period, the Contractor has the right to unilaterally terminate the provision of legal assistance until payment is confirmed.

2.9 Payment for services by the Customer constitutes acceptance, i.e. full acceptance of all conditions of this Agreement and its conclusion, as well as acceptance of the provided legal assistance in terms of quality, volume and quantity, unless otherwise stated by the Customer in the manner and terms specified by the Agreement.

2.10 The Customer's payment of the Contractor's legal assistance in any of the ways provided for in this Agreement authorizes the Contractor to unilaterally sign an act of acceptance and transfer of the provided legal (legal) assistance, which the Parties will consider as a proper confirmation of the Customer's acceptance of the services provided in terms of their quantity, quality and cost.

2.12 The executor is not obliged to separately send the document of legal assistance provided to the Customer in paper or electronic form.

2.13 The customer bears all costs related to commissions of banks, payment systems, taxes and fees or other financial institutions, in case of payment.

2.14 The Customer undertakes to compensate the Contractor for additional expenses necessary for the proper execution of the contract on the provision of legal assistance, provided such expenses are confirmed by fiscal checks or other appropriate evidence.

2.14.1 Such expenses may include:

2.14.1.1 Court fees: court fees paid when filing a claim, appeal or cassation complaint, costs for filing motions or other applications, if they are payable in accordance with the current legislation of Ukraine.

2.14.1.2 Expenses for postal services: the cost of sending letters, documents or applications by registered or valuable mail, expenses for courier services in case of urgent delivery of documents.

2.14.1.3 Expenses for notarial services: payment for certification of copies of documents or signatures, payment of expenses related to the execution of powers of attorney or other notarial documents.

2.14.1.4 Translation costs: services of an official translator, if necessary for the translation of documents, certification of translations at a translation bureau or by a notary.

2.14.1.5 Expenses for the involvement of experts: payment of expert services, expenses for the preparation of expert opinions, if such are required for the provision of legal assistance.

2.14.1.6 Transportation and business travel expenses: expenses for the Contractor's travel to the place of provision of services, expenses for the Contractor's accommodation in case of the need for business trips, if this is provided for by the scope of work.

2.14.1.7 Other expenses: payment for access to information databases, expenses for printing, copying or scanning of documents, expenses for the purchase of office supplies necessary for conducting the case (provided there is a significant volume of documentation).

2.14.2 The Contractor informs the Customer about the need to incur additional costs and their amount.

2.14.3 The Contractor provides the Customer with copies of documents confirming the expenses incurred, together with the calculation of the amount to be reimbursed.

2.15 The Customer is obliged to pay the cost of the provided services and to compensate for all the costs indicated above, within 10 calendar days, in case of early termination of the contract on the provision of legal assistance at the initiative of the Customer or the Contractor.

2.16 The amount to be refunded is determined by the Contractor at the time of termination of the contract on the provision of legal (legal) assistance.

III. PROCEDURE FOR ACCEPTING LEGAL ASSISTANCE

3.1 Acceptance (acceptance) of legal assistance provided by the Contractor is carried out by acceptance of the results of the provision of such assistance by the Customer by payment in accordance with Clause 2.10 of this Agreement.

3.2 Acceptance of the provision of legal assistance occurs through confirmation of its proper quality, quantity, value, which is fixed under the terms of this Agreement without the need to sign separate acts of the provided legal assistance, unless otherwise stipulated by the contract.

3.4 The Customer accepts (accepts) the legal assistance provided by the Contractor by making full or partial payment of the cost of the provided services or direct use of the results of the assistance provided, or the absence of claims regarding the quality or scope of the legal assistance provided in the established manner and term, depending on which of these events occurs first.

3.5 After completing the provision of legal assistance, the Contractor informs the Customer about this in any way convenient for both parties.

3.6 The Customer has the right to file claims regarding the quality or volume of the provided legal assistance within a period of 5 working days from the moment of payment or the Executor sending a notice of completion of the provision of legal assistance.

3.7 If the Customer does not make any claims within the specified period, the legal assistance is considered to have been properly provided, and the Contractor's obligations have been fulfilled in full.

3.8 In case of claims, the Customer undertakes to send the Contractor a written statement, which describes in detail the essence of the claim and documents confirming the stated circumstances.

3.9 The contractor undertakes to consider the claim within 5 working days from the moment of its receipt, by postal services and provide a reasoned answer to the Customer.

3.11 If the claims are found to be unfounded, the Contractor shall provide the Customer with a written justification of his decision.

3.12 In the absence of any claims on the part of the Customer within the terms specified in this Agreement, legal assistance is considered automatically accepted by the Customer in the appropriate quality and scope. Automatic acceptance of the provision of legal assistance also applies to situations where the Customer uses the results of legal assistance without providing comments.

V. LIABILITY OF THE PARTIES

5.1 The parties are responsible for fulfilling their obligations under this Agreement in accordance with the terms of this Agreement, signed between the Executor and the Customer, the contract on the provision of legal (legal) assistance and the current legislation of Ukraine.

5.2 The executor is responsible for the quality, timeliness and completeness of the provision of legal assistance, except for the cases provided for in this Agreement.

5.3 The Contractor is responsible for improper performance or non-performance of his obligations under this Agreement within the limits of the funds actually paid by the Customer.

5.4 The contractor is not responsible for:

5.4.1 Results that depend on the actions of third parties, state authorities or local governments.

5.4.2 Untimely or incomplete provision of legal assistance as a result of inaccurate or incomplete information provided by the Customer.

5.4.3 Impossibility of providing legal assistance due to force majeure circumstances defined by this Agreement.

5.4.4 Use by the Customer of the results of the provided legal assistance in a way that does not correspond to their purpose or the terms of this Agreement.

5.4.5 Other cases are stipulated by this Agreement, the contract and the current legislation of Ukraine.

5.5 The Contractor undertakes to eliminate identified deficiencies in the provision of legal assistance within a reasonable time, if these deficiencies arose due to the Contractor's fault and were declared by the Customer in the manner and terms established by this Agreement.

5.6 The Customer is responsible for compliance with the terms of this Agreement, timely payment of services and provision of complete and reliable information necessary for the Executor to fulfill its obligations.

5.7 The customer is responsible for:

5.7.1 Failure to provide or untimely provision of information and documents necessary for the Executor to fulfill obligations.

5.7.2 Late payment of legal aid.

5.7.3 Assignment of damages to the Executor due to violation of the terms of this Agreement.

5.7.4 Using the results of the legal assistance provided by the Contractor in a way that contradicts the legislation or the purposes of their provision.

5.8 In case of late payment of the provided legal assistance, the Contractor has the right to:

5.8.1 Suspend the provision of legal aid until the debt is fully repaid.

5.8.2 Charge a penalty in the amount of 0.1% for each day of late payment, unless otherwise stipulated by the contract.

5.9 By signing this agreement, the Parties agreed that the maximum amount of the Contractor's liability under this Agreement is limited to the amount actually paid by the Customer for the services provided.

5.10 The Contractor shall not be liable for indirect damages, including, but not limited to, lost profits, reputational losses, or expected revenues of the Customer.

5.11 The parties are released from responsibility for non-fulfilment or improper fulfillment of obligations under this Agreement in the event of force majeure circumstances that the parties could not foresee and/or influence.

5.12 Force majeure circumstances include: war, armed conflicts, revolutions, strikes, natural disasters, fires, epidemics, decisions of state authorities or other circumstances beyond the control of the parties, and other events that cannot be predicted or avoided.

5.13. The party that cannot fulfill its obligations due to the specified events must immediately notify the other party in writing and provide documentary evidence of their occurrence issued by the relevant authority.

5.14 If the force majeure circumstances last more than 30 (thirty) calendar days, each of the parties has the right to terminate the Agreement unilaterally.

VI. OTHER CONDITIONS

6.1 This agreement is an integral part of the contract on the provision of legal assistance.

6.2 The Contractor reserves the right to change the terms of this agreement by notifying customers by publishing the updated text on the site or, in some cases, by sending a message.

6.3 In case of disagreement with the changes made, the Customer has the right to terminate cooperation with the Contractor and terminate the Agreement unilaterally.

6.3 This Agreement enters into force from the moment of acceptance (acceptance) of its terms by the Customer by paying for the provision of legal assistance by the Executor and is valid until the parties fully fulfill their obligations.

6.4 All rights and obligations under this Agreement apply to the successors of the parties in the event of their reorganization, liquidation or other status changes.

6.5 All disputes related to the implementation or interpretation of this Agreement shall be resolved by negotiation between the parties.

6.6 In case of impossibility of settlement of the dispute through negotiations, it shall be considered in the relevant court of Ukraine in accordance with the current legislation.

6.7 Recognizing any clause of this Agreement as invalid or contrary to law does not affect the validity of other clauses of the Agreement.

6.8 This Agreement is drawn up in Ukrainian, which is translated into English. In case of disputes, the text in Ukrainian is decisive.

6.9. By signing this agreement, the Parties agree that if the payment of legal aid is made by a third party (the sponsor of the provision of legal aid) in the interests of a specific Customer, the terms of this Agreement shall apply to such a third party and to the Customer.